Shipping Policy

Thank you for choosing Scarlett Trips! This Shipping Policy outlines the terms and conditions for the delivery of products purchased from our website.

1. Processing Time

• All orders are processed within [1-3 business days] after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.
• If there are any delays due to high order volume or unforeseen circumstances, we will notify you via email.

2. Shipping Rates and Delivery Estimates

Shipping charges are calculated at checkout based on the shipping method and destination.

• Standard Shipping: Estimated delivery within [5-7 business days].
• Expedited Shipping: Estimated delivery within [2-3 business days].
• International Shipping: Delivery time varies depending on the destination and customs clearance.

Note: Delivery times are estimates and may be subject to delays beyond our control, such as customs processing or carrier disruptions.

4. Order Tracking

Once your order has shipped, you will receive an email confirmation with a tracking number. Use this number to monitor the status of your shipment.

5. Shipping Delays

Scarlett Trips is not responsible for delays caused by shipping carriers, weather conditions, or customs clearance processes. However, we will assist in resolving any shipping-related issues to the best of our ability.

6. Lost or Damaged Shipments

• If your shipment is lost or arrives damaged, please contact us within [7 days] of delivery.
• Include your order number, a description of the issue, and photos if applicable.
• We will work with the carrier to investigate and resolve the problem.

7. Incorrect Shipping Information

Please ensure that your shipping address is accurate when placing an order.

• Scarlett Trips is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
• If you need to update your shipping information, contact us as soon as possible before your order is shipped.

8. Customs, Duties, and Taxes

For international orders, customers are responsible for any customs fees, import duties, or taxes that may apply.

• Scarlett Trips has no control over these charges and cannot predict the amount.
• Please contact your local customs office for more information.

9. Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting to our website.